Dedicated to finding the best care for you and your family.
When it comes to finding the right senior living home for your loved ones, the choices can seem overwhelming. With free services from your local Gentle Hearts Care Team, discover the option that’s best for your family.
Real relationships. Real results.
Your Care Team is passionate about connecting families to the right placement solution. And the best way to do that is for them to know both our clients and our referral partners intimately. Striving to develop collaborative relationships with facilities and staff, your Care Team works to build trust and enable smooth transitions for you and your loved ones.
Firsthand healthcare experience and exceptionally accurate assessments means your Care Team gets the right people into the right homes, right away. And with tailored assistance for preparing documentation, coordinating transitions, and establishing connections for ongoing support, you remain confident and well-informed throughout the entire process.
I worked with Gentle Hearts to find the right resources for a new living facility for my Mom. They helped us find a good place, get the best home care until we moved, arranged for transportation – really took care of everything. But more importantly, they spent time getting to know us; they were concerned about all of us. I cannot say enough good things about Gentle Hearts.
Ellen, Phoenix Arizona
Founded on the idea that everyone deserves to be treated with dignity.
Michelle Sayles, BSN, RN, CPRS, CDP
Founder / Senior Placement and Referral Specialist
Mobile: 623 377 6897
Email: michelle@ghls.care
The founder and visionary behind Gentle Hearts Living Solutions, Michelle Sayles champions compassionate service and expert care, helping families make informed decisions with confidence and ease. Her commitment to exceptional care grew out of her own experience tending to her grandparents, and recognizing the need for more dignified and tailored senior care options.
With a Bachelor of Science in Nursing from Arizona State University and over twenty years of healthcare experience, Michelle has specialized in hospice, palliative care, and skilled nursing. Uniquely equipped to understand the medical, emotional, and logistical needs of families, she provides the technical expertise required to accurately assess and advocate for personalized solutions.
Michelle has created a company that advocates for and educates families, and champions a future where compassionate, high-quality senior living is the standard.
Beyond her work, Michelle is a devoted wife, mother, and servant leader. She believes in leading by example, modeling her life after faith-driven values, and fostering a culture of trust, excellence, and service—both within her organization and in the lives of the families she serves.
Nicholas Sayles, BSN, RN
Founder / Senior Placement and Referral Specialist
Mobile: 623 377 3881
Email: nicholas@ghls.care
As co-founder and COO, Nicholas ensures that each family receives optimal care and services from our team, and feels wholly supported and informed during one of life's most significant transitions. He leads our team on delivering exceptional service, maintaining ethical business practices, and fostering a culture of integrity and trust.
With over a decade of experience in healthcare as a Registered Nurse, his professional journey includes roles as an ER nurse and nursing director in the hospice industry. His extensive clinical background, combined with his passion for serving others, drives Nicholas to provide compassionate and expert guidance for seniors and their families as they seek the best possible care and living environments.
Nicholas is committed to expanding GHLS’s reach, building strong partnerships, and driving operational strategies that enhance the lives of seniors and their families. His dedication to continuous improvement ensures that Gentle Hearts remains a trusted resource in senior care placement.
Meet your Arizona Care Team.
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Senior Placement and Referral Specialist
Mobile: 623 302 3871
Email: kari@ghls.careKari Wilkins brings over two decades of experience in the healthcare industry to our Care Team. Since 2008, Kari has excelled in roles across marketing and community education, serving as a Marketing Director and Director of Business Relations in various healthcare settings. Her ability to develop strong relationships and build networks of trusted resources benefits families and partners alike.
Kari’s passion for helping others is evident in her diverse experience across urgent care centers, emergency rooms, skilled nursing facilities, multi-level care campuses, and the hospice and palliative care sectors. Known for her compassion and advocacy, Kari is dedicated to ensuring her clients receive the best possible care and guidance.
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Senior Placement and Referral Specialist
Mobile: 623 288 4231
Email: jonathan@ghls.careWith a healthcare career spanning over two decades, Jonathan has acquired diverse book of experience, including independent living, assisted living, memory care, skilled nursing, home care, and hospice. This has equipped him with a comprehensive understanding of multi-licensing operations, which he uses to provide families with unparalleled care.
Driven by his faith, Jonathan is deeply committed to giving back to the community, active patient advocacy, and empathetic service.
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Senior Placement and Referral Specialist
Mobile: 623 377 3099
Email: zac@ghls.careBeginning his professional career as a firefighter in Tucson, Zac developed a strong sense of community service and commitment to helping others. He practices this dedication with every family he serves as a valued member of our Care Team.
Zac’s passion for senior care is rooted in his personal experiences growing up on his family farm, where his grandparents played a pivotal role in shaping his character and values. They taught him the importance of hard work, integrity, and the value of providing care for others. Inspired by these lessons, Zac found his calling in senior placement and referral services, where he strives to connect families with quality care that suits their unique needs.
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Executive Assistant
Mobile: 623 377 2069
Email: amanda@ghls.careAmanda McBride is a versatile professional with a Bachelor of Arts in Liberal and General Studies from Cal State University San Bernardino. Her diverse career includes roles as an Executive Assistant in estate planning, and experiences in the small business and teaching sectors. A cornerstone of Amanda's career is her passion for serving others, particularly seniors, reflecting a commitment to enriching the lives of the elderly with dignity and care.
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Office and Operations Manager
Mobile: 623 304 6982
Email: heather@ghls.careHeather brings strong leadership, organization, and a heart for service to her role at Gentle Hearts. She ensures that the Care Team provides families with clarity, structure, and compassionate support during life’s most important transitions. An efficient problem solver, Heather brings a diverse skillset and far-reaching expertise in organizational management, corporate leadership, and human resources.
Heather remains committed to adapting, learning, and excelling in everything she does, even through personal health challenges. She is deeply grateful for the opportunity to contribute to a growing and impactful company through this vital role.
Meet your Idaho Care Team.
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Senior Placement and Referral Specialist
Mobile: 208 830 0429
Email: marbeth@ghls.careIn her time with Gentle Hearts, Marbeth has helped countless families transition to senior living in independent living, assisted living and memory care. She has found her niche and enjoys building relationships, helping families with difficult decisions, and being an advocate for residents and their families. Intimately familiar with the senior communities in Idaho, Marbeth is a sensitive and discerning voice in preparing clients for the next chapter in life. She prides herself on being a dedicated resource for her clients, and will walk them through the process from start to finish, and, most importantly, follow up once moved in. In addition to maintaining the respect of her industry peers, her career has always been marked by Five Star Customer Service - because her heart is in the right place!
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Senior Placement and Referral Specialist
Mobile: 303 859 0050
Email: matt@ghls.careGrowing up in a Navy home, Matt gained a deep respect for uniformed service men and women. After completing his undergraduate studies in Psychology, Matt dedicated himself to serving vulnerable populations, working as an advocate for at-risk youth and adults with developmental disabilities.
He later developed an interest in population health and public policy, working for the State of Colorado in the field of healthcare regulatory compliance, where he learned the intricacies of the healthcare systems. Gaining an appreciation for exceptional patient-centered care, Matt pursued a masters degree in health services administration.
As a director of health services, he partnered with community members and medical professionals to ensure the highest quality of care for residents of assisted living and memory care facilities. As a retirement counselor, he guided prospective residents and their families through the important decision of transitioning into a retirement community. Matt finds true fulfillment in applying his background, education and experience to assist seniors and their loved ones in his role as a senior placement specialist.
Let’s talk about you.
Get started with a helpful conversation to understand the broad array of options available for your family.